Cancellation & Refund Policy

At Shree Albeli, every garment is carefully crafted, thoroughly inspected, and packed with the utmost attention to quality. To ensure a fair and transparent shopping experience, we follow the policy outlined below.

Order Cancellation

  • Orders may be cancelled only before they are dispatched from our warehouse.
  • Cancellation requests are subject to the order's processing status.
  • Once an order has been dispatched, it cannot be cancelled.

Refund Eligibility

Refunds are applicable only in the following situations:

  • You receive an incorrect product.
  • You receive a damaged or defective product.

To process your request, you must provide a clear, uninterrupted unboxing video that includes:

  • The sealed package from all sides before opening.
  • The complete unsealing and opening process in one continuous recording.
  • A clear view of the incorrect, damaged, or defective product.

Please Note: Refund or replacement requests submitted without a valid unboxing video will not be accepted.

Refund Process & Timeline

Once your request has been reviewed and approved by our team:

  • The refund will be processed to your original payment method.
  • The amount will be credited within 3–7 business days, depending on your bank or payment provider.

Product Return Conditions

To qualify for a refund or replacement, the product must:

  • Be unused and unwashed.
  • Have all original tags attached.
  • Be returned in its original packaging.
  • Be free from stains, perfume, damage, or alterations.

Non-Refundable Situations

Refunds or returns will not be accepted for:

  • Incorrect size selection by the customer.
  • Minor colour variations due to lighting, photography, or screen settings.
  • Change of mind or personal preference.
  • Products damaged due to improper handling after delivery.
  • Requests made without the required proof or beyond the reporting period.

Reporting Window

Any issue with your order must be reported within 48 hours of delivery.

Please share:

  • Your order number.
  • A clear unboxing video.
  • Photographs of the product, if applicable.
  • A brief description of the issue.

Requests received after 48 hours may not be eligible for review.

Contact Us

For any cancellation, refund, or return-related assistance, please contact us:

Shree Albeli

Email:
shreealbeli@gmail.com

Mobile / WhatsApp:
+91 9929026215

Address:
Jagatpura, Sheopur, Jaipur, Rajasthan, India

We appreciate your trust in Shree Albeli and are committed to resolving genuine concerns quickly, fairly, and transparently.